Complaints

• The PCC accepts complaints from anyone who believes that an article involving them breaches the Code of Practice in some way. The vast majority of people are members of the public, who may not be able to risk the money of to go to the courts, even if they feel they have a strong case.

• The code provides special protection to particularly vulnerable groups of people such as children, hospital patients and those at risk of discrimination

• The majority of complaints are about local publications